Workflows to automate business process

In MS Dynamics Customer Relationship Management (CRM), a process enables us to create & manage our automated and interactive business processes. Even though the name has been changed to process, the entity that is used to implement a process is still called workflow. This is based on the Windows Workflow Foundation programming model which provides a runtime engine, a framework, a base library of activities and default implementations of the runtime services. The Windows Workflow runtime engine manages process execution, and supports processes that can remain active for extended periods of time. It preserves the state of process execution during computer shut down and restart. Continue reading “Workflows to automate business process”